By Nedu.Okafor92 Nedu.Okafor92
on Customer Support Automation

AutoChat

Run your complete WhatsApp customer journey

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What Is AutoChat?

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AutoChat is a specialized WhatsApp Business automation solution designed for companies that rely on WhatsApp for sales, support, and marketing at scale. It combines WhatsApp Business API access, AI chatbots, shared team inboxes, templates, broadcasts, and ecommerce integrations in a single workspace so teams can manage the entire customer lifecycle from first contact to repeat purchase.

The platform includes pre-built modules for lead capture, sales conversations, customer support, and post‑purchase follow‑up, supported by routing rules, approvals, and reporting tailored specifically to WhatsApp workflows. AutoChat also focuses on Meta‑ready onboarding and implementation support, helping businesses stay compliant while scaling automation without losing human handoff.

With usage-based plans suitable for startups through to enterprises, it enables organizations to turn WhatsApp into a predictable, process-driven channel.

Quick Snapshot

AutoChat gives growing teams a single, organized hub to manage high-volume WhatsApp sales, support, and marketing. By combining WhatsApp Business API, AI chatbots, and shared workflows, it turns WhatsApp conversations into structured, repeatable revenue and service processes.

Works on
  • Web
  • API
Pricing Model
Subscription
Starting at $50/month — AutoChat offers subscription-based WhatsApp Business API plans (Startup, Growth, Premium) priced by usage limits like conversations, inbox seats, and templates, starting at $50/month. Higher tiers add increased limits, more users, advanced features, and implementation support, with custom rollouts available for larger teams.
Fits on
Affiliate Program
Unknown
API Availability
AutoChat has an API available.
Key Features
  1. Centralize all WhatsApp sales and support
  2. Automate journeys with AI chatbots and workflows
  3. Scale compliant WhatsApp operations from one hub
Audience
  • ecommerce businesses
  • customer support teams
  • sales teams
  • marketing teams
  • startups
  • SMBs
  • agencies
  • enterprises running WhatsApp at scale
URL
https://createautochat.com

Screenshot

AutoChat

Key Features of AutoChat

WhatsApp Business API access

Provides Meta‑ready onboarding and structured access to the WhatsApp Business API so companies can run compliant, high-volume messaging at scale.

AI-powered chatbots

Uses AI chatbots to automate common questions, lead qualification, and basic workflows while enabling smooth escalation to human agents when needed.

Shared team inbox

Offers a centralized WhatsApp team inbox where multiple agents can handle conversations with routing rules, permissions, and collaboration tools.

Broadcasts and templates

Supports WhatsApp broadcasts and reusable templates to run campaigns, notifications, and structured replies across sales, support, and marketing.

Ecommerce integrations

Connects with ecommerce tools to support sales journeys, order-related conversations, and post‑purchase follow‑up directly through WhatsApp.

Workflow and reporting

Includes pre-built modules, routing rules, approvals, and reporting tailored to WhatsApp, helping teams standardize and measure their customer journeys.

Implementation support

Provides rollout and implementation assistance, including clear plans and optional custom deployments, to help startups and enterprises adopt WhatsApp at scale.

Use Cases for AutoChat

WhatsApp customer support

Centralize and manage high-volume support conversations in a shared WhatsApp team inbox, using AI chatbots and routing rules to resolve common queries quickly while maintaining smooth human handoff.

WhatsApp sales enablement

Guide prospects from first contact to purchase using structured WhatsApp sales flows, templates, and commerce integrations, turning chats into predictable revenue processes.

WhatsApp marketing broadcasts

Send targeted WhatsApp broadcasts and templated campaigns from one platform, while keeping responses organized for sales and support teams to follow up effectively.

Post‑purchase follow‑up

Automate order updates, feedback requests, and re-engagement flows on WhatsApp, improving customer experience and driving repeat business without manual chasing.

Agency WhatsApp operations

Run structured, high-volume WhatsApp programs for multiple clients with clear workflows, approvals, and reporting tailored to WhatsApp Business operations.

Frequently Asked Questions

What is AutoChat and who is it for?

AutoChat is a corporate WhatsApp automation platform that combines WhatsApp Business API, AI chatbots, a team inbox, broadcasts, and commerce tools. It is built for ecommerce brands, sales and support teams, agencies, startups, SMBs, and enterprises running WhatsApp at scale.

How does AutoChat help automate WhatsApp customer journeys?

AutoChat provides pre-built modules and AI chatbots for lead capture, sales, support, and post‑purchase follow‑up, all connected through WhatsApp Business API. Routing rules, templates, and broadcasts help you automate repetitive steps while keeping human handoff available for complex cases.

Does AutoChat support a shared WhatsApp team inbox?

Yes, AutoChat includes a shared team inbox so multiple agents can manage WhatsApp conversations collaboratively, with structured workflows, permissions, and routing tailored to high-volume operations.

Can AutoChat integrate with ecommerce workflows?

AutoChat includes ecommerce-focused tools and integrations that let you support sales journeys, order-related conversations, and post‑purchase follow‑up directly in WhatsApp, helping convert chats into revenue and repeat business.

What pricing model does AutoChat use?

AutoChat uses a subscription pricing model with tiered WhatsApp Business API plans based on usage limits such as conversations, inbox seats, and templates, starting at $50 per month.

Is there an affiliate program for AutoChat?

AutoChat offers an affiliate program, but the specific commission structure is not publicly detailed and is listed as unknown.

Can AutoChat support enterprise WhatsApp deployments?

Yes, AutoChat supports larger teams and enterprise deployments through higher-tier plans and optional custom rollouts, focusing on structured workflows, compliance, and implementation support.

AutoChat · Our Verdict

AutoChat stands out as a focused solution for businesses that treat WhatsApp as a serious, high-volume customer channel rather than a side experiment. Its combination of WhatsApp Business API access, AI automation, and structured team workflows makes it particularly suitable for companies that need clear processes, reporting, and compliance around WhatsApp conversations.

For organizations already seeing traction on WhatsApp and looking to scale without chaos, this platform offers a well-structured path.

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